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Terms and Conditions

 

Table of contents:

Article 1 - Definitions
Article 2 - Identity of the entrepreneur
Article 3 - Applicability
Article 4 - The offer
Article 5 - The agreement
Article 6 - Right of withdrawal
Article 7 - Obligations of the consumer during the reflection period
Article 8 - Exercise of the right of withdrawal by the consumer and associated costs
Article 9 - Obligations of the entrepreneur in case of withdrawal
Article 10 - Exclusion of the right of withdrawal
Article 11 - The price
Article 12 - Compliance and additional warranty
Article 13 - Delivery and execution
Article 14 - Duration Transactions: duration, termination, and extension
Article 15 - Payment
Article 16 - Complaints procedure
Article 17 - Disputes
Article 18 - Industry Guarantee
Article 19 - Additional or Deviating Provisions
Article 20 - Amendment of the General Terms and Conditions for Home Shopping

Article 1 - Definitions

In these terms and conditions, the following is understood as:

  1. Additional agreement: an agreement whereby the consumer acquires products, digital content and/or services in connection with a distance contract and these goods, digital content and/or services are supplied by the entrepreneur or by a third party based on an arrangement between that third party and the entrepreneur;
  2. Cooling-off period: the period within which the consumer can exercise their right of withdrawal;
  3. Consumer: the natural person who does not act for purposes related to his trade, business, craft, or professional activity;
  4. Hello: calendar day;
  5. Digital content: data produced and delivered in digital form;
  6. Lease agreementDutch : an agreement aimed at the regular supply of goods, services and/or digital content over a certain period;
  7. Sustainable data carrier: any tool - including email - that enables the consumer or entrepreneur to store information addressed to them personally in a way that allows future consultation or use for a period aligned with the purpose for which the information is intended, and that allows unchanged reproduction of the stored information;
  8. Right of withdrawal: the consumer's right to withdraw from the distance contract within the reflection period;
  9. Entrepreneur: the natural or legal person who is a member of Thuiswinkel.org and offers products, (access to) digital content and/or services remotely to consumers;
  10. Over-the-counter agreement: an agreement concluded between the entrepreneur and the consumer within the framework of an organized system for the distance sale of products, digital content and/or services, whereby up to and including the conclusion of the agreement, one or more means of distance communication are used exclusively or jointly;
  11. Model form for withdrawal: the European model withdrawal form included in Annex I of these conditions; Annex I does not need to be provided if the consumer has no right of withdrawal in respect of their order;
  12. Technology for remote communicationDutch : means that can be used to conclude an agreement, without the consumer and entrepreneur having to be present in the same space at the same time.

Article 2 - Identity of the entrepreneur

Name of entrepreneur: Fashiontiger.
Acting under the name(s):
- Fashiontiger

Registered address:
Admiralty Quay 90B, 3063EG, Rotterdam

 

Visiting address:
Admiralty Quay 90B, 3063EG, Rotterdam



Accessibility

24/7 hours

Email address: klantenservice@Fashiontiger.nl

Chamber of Commerce number: 88675912


Article 3 - Applicability

  1. Deze algemene voorwaarden zijn van toepassing op elk aanbod van de ondernemer en op elke tot stand gekomen overeenkomst op afstand tussen ondernemer en consument.
  2. Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, the entrepreneur will indicate before the distance contract is concluded how the general terms and conditions can be inspected at the entrepreneur and that they will be sent free of charge to the consumer as soon as possible upon request.
  3. If the distance contract is concluded electronically, contrary to the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions may be made available to the consumer electronically in such a way that it can be easily stored by the consumer on a durable data carrier. If this is not reasonably possible, it will be indicated before the distance contract is concluded where the general terms and conditions can be accessed electronically and that they will be sent free of charge to the consumer electronically or otherwise upon request.
  4. In the event that specific product or service conditions also apply alongside these general terms and conditions, the second and third paragraphs shall apply accordingly, and the consumer may always invoke the applicable provision that is most favorable to them in case of conflicting conditions.

Article 4 - The offer

  1. If an offer has a limited validity period or is subject to conditions, this will be explicitly stated in the offer.
  2. The offer contains a complete and accurate description of the products, digital content, and/or services offered. The description is sufficiently detailed to allow the consumer to make a proper assessment of the offer. If the entrepreneur uses images, these are a truthful representation of the products, services, and/or digital content offered. Obvious mistakes or obvious errors in the offer do not bind the entrepreneur.
  3. Each offer contains such information that it is clear to the consumer what rights and obligations are associated with the acceptance of the offer.

Article 5 - The agreement

  1. De overeenkomst komt, onder voorbehoud van het bepaalde in lid 4, tot stand op het moment van aanvaarding door de consument van het aanbod en het voldoen aan de daarbij gestelde voorwaarden.
  2. If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm receipt of the acceptance of the offer electronically. As long as the receipt of this acceptance has not been confirmed by the entrepreneur, the consumer can dissolve the agreement.
  3. If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a secure web environment. If the consumer can pay electronically, the entrepreneur will take appropriate security measures for this purpose.
  4. The entrepreneur may, within legal frameworks, ascertain whether the consumer can meet their payment obligations, as well as all facts and factors relevant to responsibly entering into the distance contract. If, based on this investigation, the entrepreneur has good reasons not to enter into the contract, they are entitled to refuse an order or request with justification or to attach special conditions to the execution.
  5. De ondernemer zal uiterlijk bij levering van het product, de dienst of digitale inhoud aan de consument de volgende informatie, schriftelijk of op zodanige wijze dat deze door de consument op een toegankelijke manier kan worden opgeslagen op een duurzame gegevensdrager, meesturen:
  • the visiting address of the entrepreneur's branch where the consumer can go with complaints;
  • the conditions under which and the manner in which the consumer can exercise the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;
  • the information about warranties and existing service after purchase;
  • the price including all taxes of the product, service, or digital content; where applicable, the delivery costs; and the method of payment, delivery, or performance of the distance contract;
  • the requirements for terminating the agreement if the agreement has a duration of more than one year or is of indefinite duration;
  • if the consumer has a right of withdrawal, the model withdrawal form.
  • In the case of a long-term transaction, the provision in the previous paragraph only applies to the first delivery.

Article 6 – Right of withdrawal

For products:

  1. The consumer can cancel an agreement regarding the purchase of a product within a reflection period of 14 days without giving any reason. The entrepreneur may ask the consumer for the reason for the withdrawal but may not oblige them to provide their reason(s).
  2. The cooling-off period mentioned in paragraph 1 begins on the day after the consumer, or a third party designated in advance by the consumer who is not the carrier, has received the product, or:
  • if the consumer has ordered multiple products in the same order: the day on which the consumer, or a third party designated by them, has received the last product. The entrepreneur may, provided they have clearly informed the consumer about this prior to the ordering process, refuse an order of multiple products with different delivery times.
  • if the delivery of a product consists of multiple shipments or parts: the day on which the consumer, or a third party designated by them, has received the last shipment or the last part;
  • in agreements for regular delivery of products over a certain period: the day on which the consumer, or a third party designated by them, received the first product.

For services and digital content that is not delivered on a tangible medium:

  1. The consumer can cancel a service agreement and an agreement for the supply of digital content not supplied on a tangible medium within 14 days without giving any reason. The entrepreneur may ask the consumer for the reason for withdrawal, but may not oblige them to provide their reason(s).
  2. The reflection period mentioned in paragraph 3 begins on the day following the conclusion of the agreement.

Extended reflection period for products, services, and digital content not supplied on a tangible medium in case of failure to inform about the right of withdrawal:

  1. If the entrepreneur has not provided the consumer with the legally required information about the right of withdrawal or the model withdrawal form, the reflection period expires twelve months after the end of the original reflection period established in accordance with the previous paragraphs of this article.
  2. If the entrepreneur has provided the information referred to in the previous paragraph to the consumer within twelve months after the start date of the original reflection period, the reflection period expires 14 days after the day on which the consumer received that information.

Article 7 - Obligations of the consumer during the reflection period

  1. During the reflection period, the consumer will handle the product and packaging with care. They will only unpack or use the product to the extent necessary to determine the nature, characteristics, and functioning of the product. The principle here is that the consumer may only handle and inspect the product as they would be allowed to do in a store.
  2. De consument is alleen aansprakelijk voor waardevermindering van het product die het gevolg is van een manier van omgaan met het product die verder gaat dan toegestaan in lid 1.
  3. The consumer is not liable for depreciation of the product if the entrepreneur has not provided all legally required information about the right of withdrawal before or at the conclusion of the contract.

Article 8 - Exercise of the right of withdrawal by the consumer and associated costs

  1. If the consumer exercises their right of withdrawal, they notify the entrepreneur within the reflection period by means of the model withdrawal form or in another unambiguous manner.
  2. As soon as possible, but within 14 days from the day following the notification referred to in paragraph 1, the consumer shall return the product or hand it over to (an authorized representative of) the entrepreneur. This is not necessary if the entrepreneur has offered to collect the product themselves. The consumer has in any case complied with the return period if they return the product before the reflection period has expired.
  3. De consument zendt het product terug met alle geleverde toebehoren, indien redelijkerwijs mogelijk in originele staat en verpakking, en conform de door de ondernemer verstrekte redelijke en duidelijke instructies.
  4. The risk and burden of proof for the correct and timely exercise of the right of withdrawal lies with the consumer.
  5. The consumer bears the direct costs of returning the product. If the entrepreneur has not stated that the consumer must bear these costs or if the entrepreneur indicates that they will bear the costs themselves, the consumer does not have to bear the return shipping costs.
  6. If the consumer withdraws after first expressly requesting that the performance of the service or the supply of gas, water, or electricity that has not been made ready for sale in a limited volume or specific quantity begins during the reflection period, the consumer owes the entrepreneur an amount proportional to the part of the obligation that has been fulfilled by the entrepreneur at the time of withdrawal, compared to the full fulfillment of the obligation.
  7. The consumer does not bear any costs for the execution of services or the supply of water, gas, or electricity that have not been made ready for sale in a limited volume or quantity, or for the supply of district heating, if:
  • the entrepreneur the consumer the legally required information about the right of withdrawal, the reimbursement of costs upon withdrawal, or the model withdrawal form has not provided, or;
  • the consumer has not explicitly requested the commencement of the execution of the service or the supply of gas, water, electricity, or district heating during the reflection period.
  • The consumer does not bear any costs for the full or partial delivery of digital content not supplied on a tangible medium, if:
  • he has not expressly agreed to the commencement of the performance of the contract before the end of the reflection period prior to its delivery;
  • he has not acknowledged losing his right of withdrawal when giving his consent; or
  • the entrepreneur has failed to confirm this statement from the consumer.
  • If the consumer exercises their right of withdrawal, all additional agreements are automatically terminated by law.

Article 9 - Obligations of the entrepreneur in case of withdrawal

  1. If the entrepreneur enables the consumer to make the withdrawal notification electronically, he shall send an acknowledgment of receipt without delay after receiving this notification.
  2. The entrepreneur reimburses all payments from the consumer, including any delivery costs charged by the entrepreneur for the returned product, without delay but within 14 days following the day on which the consumer notifies him of the withdrawal. Unless the entrepreneur offers to collect the product himself, he may wait to refund until he has received the product or until the consumer proves that he has returned the product, whichever occurs first.
  3. The entrepreneur uses the same payment method for the refund that the consumer used, unless the consumer agrees to a different method. The refund is free of charge for the consumer.
  4. If the consumer has chosen a more expensive delivery method than the cheapest standard delivery, the entrepreneur is not required to refund the additional costs for the more expensive method.

Article 10 - Exclusion of the right of withdrawal

The entrepreneur can exclude the following products and services from the right of withdrawal, but only if the entrepreneur has clearly stated this in the offer, or at least in a timely manner before the conclusion of the contract:

  1. Products or services whose price is tied to fluctuations in the financial market over which the entrepreneur has no control and which may occur within the withdrawal period
  2. Agreements concluded during a public auction. A public auction is understood to be a sales method whereby products, digital content and/or services are offered by the entrepreneur to the consumer who is personally present or has the opportunity to be personally present at the auction, under the supervision of an auctioneer, and whereby the successful bidder is obliged to purchase the products, digital content and/or services;
  3. Dienstenovereenkomsten, after full completion of the service, but only if:
  • the execution has begun with the explicit prior consent of the consumer; and
  • the consumer has declared that he loses his right of withdrawal as soon as the entrepreneur has fully executed the agreement;
  • Package tours as referred to in article 7:500 BW and contracts of passenger transport;
  • Service agreements for the provision of accommodation, where a specific date or period of performance is stipulated in the agreement and other than for residential purposes, goods transport, car rental services, and catering;
  • Agreements regarding leisure activities, if the agreement specifies a certain date or period for their execution;
  • According to specifications of consumer-manufactured products, which are not prefabricated and are manufactured based on an individual choice or decision of the consumer, or which are clearly intended for a specific person;
  • Products that spoil quickly or have a limited shelf life;
  • Sealed products that are not suitable for return for reasons of health protection or hygiene and whose seal has been broken after delivery;
  • Products that, by their nature, are irrevocably mixed with other products after delivery;
  • Alcoholic beverages for which the price was agreed upon at the conclusion of the contract, but whose delivery can only take place after 30 days, and whose actual value depends on market fluctuations beyond the entrepreneur's control;
  • Sealed audio, video recordings, and computer software, the seal of which has been broken after delivery;
  • Newspapers, journals, or magazines, excluding subscriptions to these;
  • The delivery of digital content other than on a tangible medium, but only if:
  • the execution has begun with the express prior consent of the consumer; and
  • de consument heeft verklaard dat hij hiermee zijn herroepingsrecht verliest.

Article 11 - The price

  1. During the validity period stated in the offer, the prices of the offered products and/or services will not be increased, except for price changes due to changes in VAT rates.
  2. In deviation from the previous paragraph, the entrepreneur may offer products or services whose prices are tied to fluctuations in the financial market and over which the entrepreneur has no control, with variable prices. This tie to fluctuations and the fact that any listed prices are indicative prices are stated in the offer.
  3. Price increases within 3 months after the conclusion of the agreement are only permitted if they result from legal regulations or provisions.
  4. Price increases from 3 months after the conclusion of the agreement are only permitted if the entrepreneur has agreed to this and:
  • these are the result of legal regulations or provisions; or
  • de consument de bevoegdheid heeft de overeenkomst op te zeggen met ingang van de dag waarop de prijsverhoging ingaat.
  • The prices listed in the range of products or services include VAT.

Article 12 - Performance of the agreement and additional warranty

  1. The entrepreneur guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of durability and/or usability, and the legal provisions and/or government regulations existing on the date the agreement was concluded. If agreed upon, the entrepreneur also guarantees that the product is suitable for use other than normal use.
  2. An additional warranty provided by the entrepreneur, their supplier, manufacturer, or importer never limits the statutory rights and claims that the consumer can assert against the entrepreneur under the agreement if the entrepreneur has failed to fulfill their part of the agreement.
  3. By additional warranty is meant any commitment by the entrepreneur, their supplier, importer, or manufacturer in which they grant the consumer certain rights or claims that go beyond what they are legally obliged to in case they have failed to fulfill their part of the agreement.

Article 13 - Delivery and execution

  1. De entrepreneur will exercise the greatest possible care when receiving and executing orders for products and when assessing requests for the provision of services.
  2. The place of delivery is the address that the consumer has provided to the entrepreneur.
  3. Subject to the provisions set forth in Article 4 of these general terms and conditions, the entrepreneur shall execute accepted orders with due speed but no later than within 30 days, unless another delivery period has been agreed upon. If the delivery is delayed, or if an order cannot be fulfilled or can only be partially fulfilled, the consumer will be notified no later than 30 days after placing the order. In that case, the consumer has the right to dissolve the agreement without costs and is entitled to any compensation.
  4. After termination in accordance with the previous paragraph, the entrepreneur will promptly refund the amount paid by the consumer.
  5. The risk of damage and/or loss of products rests with the entrepreneur until the moment of delivery to the consumer or a previously designated and known representative to the entrepreneur, unless expressly agreed otherwise.

Article 14 - Duration Transactions: duration, termination, and extension

Cancellation:

  1. De consument kan een overeenkomst die voor onbepaalde tijd is aangegaan en die strekt tot het geregeld afleveren van producten (elektriciteit daaronder begrepen) of diensten, te allen tijde opzeggen met inachtneming van daartoe overeengekomen opzeggingsregels en een opzegtermijn van ten hoogste één maand.
  2. The consumer may terminate an agreement entered into for a fixed term, which involves the regular delivery of products (including electricity) or services, at any time at the end of the fixed term, subject to the agreed termination rules and a notice period of no more than one month.
  3. The consumer can enter into the agreements mentioned in the previous paragraphs:
  • te allen tijde opzeggen en niet beperkt worden tot opzegging op een bepaald tijdstip of in een bepaalde periode;
  • at least terminate in the same manner as they were entered into by him;
  • always cancel with the same notice period that the entrepreneur has stipulated for themselves.

Extension:

  1. An agreement entered into for a fixed period and aimed at the regular delivery of products (including electricity) or services may not be tacitly extended or renewed for a specific duration.
  2. Contrary to the previous paragraph, an agreement entered into for a fixed term and aimed at the regular delivery of daily, news, and weekly newspapers and magazines may be tacitly extended for a certain period of up to three months, provided that the consumer can terminate this extended agreement at the end of the extension with a notice period of no more than one month.
  3. An agreement entered into for a fixed term and aimed at the regular delivery of products or services may only be tacitly extended for an indefinite period if the consumer may terminate it at any time with a notice period of no more than one month. The notice period is at most three months in the case that the agreement is aimed at the regular, but less than once a month, delivery of daily, news, and weekly newspapers and magazines.
  4. An agreement with a limited duration for the occasional delivery of daily, news, and weekly newspapers and magazines for introductory purposes (trial or introductory subscription) is not tacitly renewed and automatically ends after the trial or introductory period.

Duration:

  1. If an agreement has a duration of more than one year, the consumer may terminate the agreement at any time after one year with a notice period of no more than one month, unless reasonableness and fairness oppose termination before the end of the agreed duration.

Article 15 - Payment

  1. Unless otherwise specified in the agreement or additional terms, the amounts owed by the consumer must be paid within 14 days after the start of the reflection period, or if there is no reflection period, within 14 days after the conclusion of the agreement. In the case of an agreement for the provision of a service, this period starts on the day after the consumer has received the confirmation of the agreement.
  2. When selling products to consumers, the consumer may never be required in the general terms and conditions to make an advance payment of more than 50%. When advance payment has been agreed upon, the consumer cannot assert any rights regarding the execution of the respective order or service(s) before the agreed advance payment has been made.
  3. De consument heeft de plicht om onjuistheden in verstrekte of vermelde betaalgegevens onverwijld aan de ondernemer te melden.
  4. If the consumer does not fulfill their payment obligation(s) on time, after being notified by the entrepreneur of the late payment and the entrepreneur has granted the consumer a period of 14 days to still meet their payment obligations, the consumer will owe statutory interest on the outstanding amount if payment is not made within this 14-day period. The entrepreneur is also entitled to charge the extrajudicial collection costs incurred. These collection costs amount to a maximum of: 15% on outstanding amounts up to €2,500; 10% on the next €2,500; and 5% on the following €5,000, with a minimum of €40. The entrepreneur may deviate from these amounts and percentages to the consumer's benefit.
  5. Customers can pay at Fashiontiger with the fashioncheque. When an order (in whole or in part) is paid with a fashion cheque and is then returned, the customer receives no refund on the original fashion cheque. Instead, the customer receives an Fashiontiger giftcard to the value of the amount paid with fashioncheque. This Fashiontiger gift card can only be used at Fashiontiger and is valid for two years.

Article 16 - Complaints Procedure

  1. The entrepreneur has a sufficiently publicized complaints procedure and handles the complaint in accordance with this complaints procedure.
  2. Complaints about the performance of the agreement must be submitted to the entrepreneur within a reasonable time after the consumer has discovered the defects, fully and clearly described.
  3. Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur will respond within the 14-day period with an acknowledgment of receipt and an indication of when the consumer can expect a more detailed response.
  4. A complaint about a product, service, or the entrepreneur's service can also be submitted via a complaint form on the consumer page of the Thuiswinkel.org website. www.thuiswinkel.org. The complaint is then sent both to the relevant entrepreneur and to Thuiswinkel.org.
  5. The consumer must give the entrepreneur at least 4 weeks to resolve the complaint through mutual consultation. After this period, a dispute arises that is subject to the dispute resolution procedure.

Article 17 - Disputes

  1. Only Dutch law applies to agreements between the entrepreneur and the consumer to which these general terms and conditions relate.
  2. Disputes between the consumer and the entrepreneur regarding the formation or execution of agreements related to products and services to be delivered or delivered by this entrepreneur may, subject to the provisions below, be submitted by both the consumer and the entrepreneur to the Disputes Committee Thuiswinkel, P.O. Box 90600, 2509 LP The Hague (www.sgc.nl).
  3. A dispute will only be handled by the Disputes Committee if the consumer has first submitted their complaint to the entrepreneur within a reasonable time.
  4. If the complaint does not lead to a solution, the dispute must be submitted in writing or in another form to be determined by the Committee to the Disputes Committee no later than 12 months after the date on which the consumer submitted the complaint to the entrepreneur.
  5. When the consumer wants to submit a dispute to the Disputes Committee, the entrepreneur is bound by this choice. Preferably, the consumer first reports this to the entrepreneur.
  6. If the entrepreneur wishes to submit a dispute to the Disputes Committee, the consumer must, within five weeks after a written request made by the entrepreneur for that purpose, declare in writing whether they also wish to do so or prefer to have the dispute handled by the competent court. If the entrepreneur does not receive the consumer's choice within the five-week period, the entrepreneur is entitled to submit the dispute to the competent court.
  7. The Disputes Committee issues a ruling under the conditions as established in the regulations of the Disputes Committee (www.degeschillencommissie.nl/over-ons/de-commissies/2404/thuiswinkel). The decisions of the Disputes Committee are made by way of binding advice.
  8. The Disputes Committee will not handle a dispute or will cease handling it if the entrepreneur has been granted a suspension of payments, has been declared bankrupt, or has effectively ceased business activities before a dispute has been handled by the committee at the hearing and a final decision has been made.
  9. If, in addition to the Thuiswinkel Disputes Committee, another recognized disputes committee affiliated with the Foundation for Consumer Disputes Committees (SGC) or the Financial Services Complaints Institute (Kifid) is competent, the Thuiswinkel Disputes Committee is preferably competent for disputes mainly concerning the method of remote sales or services. For all other disputes, the other recognized disputes committee affiliated with SGC or Kifid is competent.

Article 18 - Industry Guarantee

  1. Thuiswinkel.org guarantees the fulfillment of the binding decisions of the Thuiswinkel Disputes Committee by its members, unless the member decides to submit the binding decision to the court for review within two months after its dispatch. This guarantee is reinstated if the binding decision remains upheld after court review and the judgment confirming this has become final. Up to a maximum amount of €10,000 per binding decision, this amount will be paid to the consumer by Thuiswinkel.org. For amounts exceeding €10,000 per binding decision, €10,000 will be paid out. For the excess amount, Thuiswinkel.org has an obligation to make efforts to ensure that the member complies with the binding decision.
  2. For the application of this warranty, it is required that the consumer makes a written claim to Thuiswinkel.org and transfers their claim against the entrepreneur to Thuiswinkel.org. If the claim against the entrepreneur exceeds €10,000, the consumer is offered to transfer the portion of the claim exceeding €10,000 to Thuiswinkel.org, after which this organization will, in its own name and at its own expense, seek payment through legal means to satisfy the consumer.

Article 19 - Additional or Deviating Provisions

Additional or deviating provisions from these general terms and conditions must not be to the detriment of the consumer and must be recorded in writing or in such a way that they can be stored by the consumer in an accessible manner on a durable data carrier.

Article 20 - Amendment of the General Terms and Conditions for Home Shopping

  1. Thuiswinkel.org will not change these general terms and conditions except in consultation with the Consumers' Association.
  2. Changes to these terms and conditions shall only take effect after they have been published in an appropriate manner, provided that in the case of applicable changes during the term of an offer, the provision most favorable to the consumer shall prevail.


Thuiswinkel.org
www.thuiswinkel.org
Horaplantsoen 20, 6717 LT Ede
P.O. Box 7001, 6710 CB Ede

 

Annex I: Model withdrawal form

Model form for withdrawal

(only fill out and return this form if you wish to withdraw from the agreement)

  • To: [ entrepreneur name]

[geographical address entrepreneur]

[ entrepreneur's fax number, if available]

[ e-mail address or electronic address of entrepreneur]

  • I/We* hereby inform you that I/we* our agreement concerning

the sale of the following products: [product designation]*

the delivery of the following digital content: [designation of digital content]*

the performance of the following service: [service description]*,

recall/recall*

 

  • Ordered on*/received on* [order date for services or receipt date for products]
  • [Name consumer(s)]
  • [Consumer address(es)]
  • [Consumer(s) signature] (only when this form is submitted on paper)

* Cross out what does not apply or fill in what applies.